Printed from www.primodanmark.dk
SEMA: Crisis Communication Handbook
Printervenlig udgave
Håndbog i krisestyring fra det svenske kriseberedskab (2003).

Uddrag:

The requirement for rapid, accurate information is greater than ever during a serious crisis situation. Handling a crisis properly demands thorough preparation work and a well-thought out communication strategy.

This book is based on a Swedish crisis communication handbook and provides advice and recommendations on how to structure information activities, and on how to communicate before, during and after a crisis. The handbook is intended to provide a general familiarity with important information management issues during a crisis.

Crisis Communication Handbook (PDF)